Wale Akinyemi is an organizational culture change and leadership consultant
based in Nairobi, Kenya. He has developed a unique style of transforming
organizations and leaders by helping them see around the curve, create the right
customer experiences, and tell the right stories.
He believes that Customer Experience starts internally with the right culture and
is then expressed externally to customers. He believes and has proved it in many
organizations that Customer Experience is the most cost efficient way to
increase the performance of any organization. He has written extensively on this.
He has led transformation initiatives for some of the world's largest Fortune 500
corporations and his work has spanned across 22 African nations and different
continents. Throughout his three-decade career, he has had the privilege of
working with organizations such as Google, Oracle, Absa, Coca-Cola, and many
others.
Additionally, he has served as an advisor and coach for numerous top
government and business leaders including serving as a special adviser to the
Chairman of the Kenya Independent Elections Boundaries Commission. He has
also worked as a consultant for the Tony Blair Institute, the United Nations as well
as the Supreme Court of Kenya among many others.
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